WebChat for WebAgent Browser Compatibility Overview

Note

An Dialogue Cloud WebAgent for Omnichannel license is required.

The Dialogue Cloud WebChat for WebAgent depends on the latest web technologies to accomplish its work. Web browsers therefore need to meet certain minimum requirements to be compatible with WebChat WebAgent. The Browser Compatibility Table provides information regarding browser compatibility.

Browser Compatibility Table

F = Fully Tested and Supported, C = Compatible, but Not Fully Supported, N = Not Supported or Browser Not Available for OS
Browser Version Google Chrome Microsoft Edge Mozilla Firefox Safari
Windows OS     11 F F C N
10 C C C N
Mac OS         15 C C C C
14 C C C C
13 C C C C
12 C C C C
Android OS       15 C C C C
14 C C C C
13 C C C C
12 C C C C
iOS 18 C C C C
17 C C C C
16 C C C C