Configure Retention Policy Script for SharePoint Server UCC Libraries
Note
Library Retention Policies for SharePoint Online can be configured and executed using native SharePoint Online Information Management Policies (IMP) or using Microsoft Power Automate included in your Microsoft 365 subscription.
For Power Automate examples see Using Microsoft Power Automate with AnywhereNow
Configure the AnywhereNow Retention Policy Script as server scheduled task
Note
These steps are for SharePoint Server only using the authentication methods mentioned below.
Important
Find your site collection URL and Client Secret code. If you lost your Client Secret code, you can generate one by following “(Optional) Generate a new client secret”
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Grab the site collection URL (parent site of your ucc) and client secret
Example: http://contoso.sharepointserver.com/sites/ucc/sub_site/ucc_support/uccconfigtemplate (only use bold part)
Note
This is also the site for the A Unified Contact Center, or UCC, is a queue of interactions (voice, email, IM, etc.) that are handled by Agents. Each UCC has its own settings, IVR menus and Agents. Agents can belong to one or several UCCs and can have multiple skills (competencies). A UCC can be visualized as a contact center “micro service”. Customers can utilize one UCC (e.g. a global helpdesk), a few UCC’s (e.g. for each department or regional office) or hundreds of UCC’s (e.g. for each bed at a hospital). They are interconnected and can all be managed from one central location. Creator.
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Copy the contents of the retention policy scripts to e.g. <drive>\program files\anywhere365\scripts\SPO_RetentionPolicy on the UCC server.
Note
The retention policy scrips can be requested at the support-desk.
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In the config file (RetentionPolicy.config), fill in the Targets:
Same Site = For all sites on the root level:
XML<Target enabled="true" type="SameLevel">https://contoso.sharepointserver.com/sites/ucc</Target>
Site Collection = For all sites in this site collection:
XML<Target enabled="true" type="SiteCollection">https://contoso.sharepointserver.com/sites/ucc</Target>
Site = Only for this site:
XML<Target enabled="true" type="Site">https://contoso.sharepointserver.com/sites/ucc</Target>
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Next step is to configure user authentication.
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For SharePoint Server (On-premises) Fill in the Username and Encrypted Password.
Note
Encrypt with the AnywhereNow password tool.
XML<Username></Username> <Password></Password>
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Create a Windows Scheduled Task that runs indefinitely every day and starts the executable (WSP.A365.SharePoint.WebJob.RetentionPolicy.exe).
Or use the example XML below to import it into Task Scheduler:
XML<?xml version="1.0" encoding="UTF-16"?> <Task version="1.2" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task"> <RegistrationInfo> <Date>2019-04-16T15:24:40.1269215</Date> <Author>AnywhereNow</Author> </RegistrationInfo> <Triggers> <CalendarTrigger> <Repetition> <Interval>PT5M</Interval> <StopAtDurationEnd>false</StopAtDurationEnd> </Repetition> <StartBoundary>2018-01-09T10:35:00</StartBoundary> <Enabled>true</Enabled> <ScheduleByDay> <DaysInterval>1</DaysInterval> </ScheduleByDay> </CalendarTrigger> </Triggers> <Principals> <Principal id="Author"> <UserId>S-1-5-21-3347327956-105208351-3318644539-10774</UserId> <LogonType>Password</LogonType> <RunLevel>LeastPrivilege</RunLevel> </Principal> </Principals> <Settings> <MultipleInstancesPolicy>Parallel</MultipleInstancesPolicy> <DisallowStartIfOnBatteries>false</DisallowStartIfOnBatteries> <StopIfGoingOnBatteries>false</StopIfGoingOnBatteries> <AllowHardTerminate>true</AllowHardTerminate> <StartWhenAvailable>false</StartWhenAvailable> <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable> <IdleSettings> <StopOnIdleEnd>true</StopOnIdleEnd> <RestartOnIdle>false</RestartOnIdle> </IdleSettings> <AllowStartOnDemand>true</AllowStartOnDemand> <Enabled>true</Enabled> <Hidden>false</Hidden> <RunOnlyIfIdle>false</RunOnlyIfIdle> <WakeToRun>false</WakeToRun> <ExecutionTimeLimit>P3D</ExecutionTimeLimit> <Priority>7</Priority> </Settings> <Actions Context="Author"> <Exec> <Command>"C:\Program Files\Anywhere365\Scripts\SPO_RetentionPolicy\WSP.A365.SharePoint.WebJob.RetentionPolicy.exe"</Command> </Exec> </Actions> </Task>
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Make sure that the account that performs the task has sufficient permissions to run the job, even if it is not logged in. Run with highest privileges.