What's new in WebChat 2.2

Available in bundle: DC2021.05

Introduction

The below a details of new features that are added to the WebChat 2.2

Support for HTML content in messages

Example response:

{
   "Actions":[
      {
         "Id":"Submit",
         "TargetUris":[
            "http://url.domain.com/api/v1/demo"
         ],
         "Response":{
            "Content":"<img style='width:100%' src='[URL to image]'></img><p><b>One</b> of our Agent will reach out during business hours on {standard.customerUri}</p>",
            "Type":"Message"
         }
      }
   ]
}