What's new in WebChat 2.4

Note

An Dialogue Cloud WebAgent for Omnichannel license is required.

Available in : DC2022.03

Introduction

The below a details of new features that are added to the WebChat 2.4

Extended Post-Dialogue Adaptive card with disable input

The Post-Dialogue Adaptive card can now also have the input disabled, see example:

Script
postDialogue: {
	adaptivecard: {
		id: 'AdaptiveCardId',
		disableInput: true
	}
}

When enabled the input the customer uses will be grayed out until the adaptive card has been submitted.