Install the first UCC

Pre-install checks

  1. Start Skype for Business Server Management Shell, use the Get-CsManagementStoreReplicationStatus command and check if UpToDate is true.
  2. Check the Skype for Business Server Deployment Wizard if steps 1 and 3 are completed.
  3. When a failover install is done, check if all servers are within the same pool. Type Get-CsTrustedApplicationComputer in Skype for Business Server Management Shell.
  4. When installing on a Lync2013 / Skype for Business server make sure the installation dvd is mounted.

Install Core

  1. Copy Core Install files to the AnywhereNow Server, for example drive:\install.

  2. Make sure that the .zip package is unblocked:

    1. Right click on the .zip file and choose ‘properties’
    2. Then click Unblock and Apply

  3. Unpack .zip package.

  4. Edit properties file (properties.ps1)

    1. Set an application id, used for trusted endpoints + address

      PowerShell
      $AppId = "< application id >" 

      Warning

      Use lowercases and no spaces.

    2. Set the domain name of the service account

      PowerShell
      $domain = "<domain name>"
    3. Set the service account name without the domain name

      PowerShell
      $account = "<service acount name> (no domain)"
    4. Set the application pool

      PowerShell
      $AppPoolName = "< app pool fqdn of the Anywhere365 server>"

      Tip

      You can look this up in PowerShell:

      PowerShell
      Get-CsTrustedApplicationPool | select PoolFqdn | Sort PoolFqdn
    5. Specify a port number

      PowerShell
      $Port = 6000
    6. Specify the sip domain name

      PowerShell
      $SipDomain = "< sip domain name (domain.com)>"

      Warning

      Use lowercases and no spaces.

    7. (Optional) Specify the Settingsurl

      PowerShell
      $settingsUrl = "<settingsurl>"

      Example settingsurl: "<https://company.sharepoint.com/sites/anywhere365/ucc_name01>"

      This is the direct url to the sharepoint configuration of the

  5. Save the properties file.

  6. Make sure the Skype for Business DVD is mounted.

  7. Open power shell as administrator

  8. (When using pre Windows 2012 R2) Set-ExecutionPolicy remotesigned

    1. Y

  9. Navigate to extracted files

  10. Run installUCC.ps1

    PowerShell
    drive:\Install\UCC-xx> .\InstallUCC.ps1
    1. This will take some time

    2. Red text means an error, check the error before restarting

      1. Error: "Grant-CsConferencingPolicy: Wait a minute and start installUCC.ps1 again
      2. Error: Remote PowerShell: Run create LyncObjectsscript on Front End Server
  11. During the installation the following prompts will be offered

    1. Enter password for ...- Enter the password of the account entered in the properties.ps1
    2. Do you want to install a local SQL-Express instance? - If Local SQL Express will be used, select yes.
    3. Please select disk letter for install location - When the server has multiple disks, select the correct disk. (will be skipped of only 1 disk is available)
    4. If you would like to provide a custom application id.... - You can use an alternative application id for the presence provider, for example is you have multiple application servers.
  12. Read the warnings very carefully to see whether the server needs a reboot. If not sure, just reboot the server.

Adding a License Key

  1. Request Key at AnywhereNow

  2. Receive License Key from AnywhereNow

  3. Copy key to

    Tip

    6.3: C:\ProgramData\Anywhere365\Core\Service\UnifiedContactCenterService\

    6.0: C:\Program Files\Anywhere365\Core\

    5.0: C:\Program Files\UCC\

  4. Configure license in Config.xml (Example file provided in Core installation media folder.)

  5. Copy config.xml to

    The default path of this file is:

    C:\ProgramData\Anywhere365\Core\Service\UnifiedContactCenterService\Config.xml

Continue

Continue reading on how to install your first UCC.

Install SharePoint Template

AnywhereNow SharePoint UCC Site Creator

Starting UCC

Configuring a UCC