Core Plugins Prerequisites Licensing prerequisites For licensing requirements or renewal questions, contact your AnywhereNow representative. Available plugins The following plugins can be configured Technical connectors Chat Session REST API PluginA plugin to create chat settings in the UCC. API PluginA plugin to connect to API in the UCC. Call Controls PluginA plugin to connect to the remote call controls in the UCC. Custom Sessions PluginA plugin to create custom settings in the UCC. Event Forwarder PluginA plugin that forwards events from the eventbus to a rest endpoint. Lists PluginA plugin to send lists settings to other components. KPI Monitor PluginThis plugin will provide monitoring tools for the UCC service pool it is installed for. WFM PluginThe WFM plugin allows the Core to send information directly to the configured WFM API.
