Additional Configuration Core

Below a list of various functional and technical configurations for the AnywhereNow Core:

Functional

• Add extra Endpoint The steps to add an extra Endpoint.

• Overflow Threshold Algorithms Enable dynamic calculation for Overflow Threshold.

• Presence Provider Takes care of the agent presence for all UCC's.

• Graph Presence Source The Microsoft Graph Presence Source enables the UCC to get Teams user presences.

• Graph Presence Publisher The Microsoft Graph Presence Publisher enables the UCC to set Teams user presences.

• Reservation Point System Better manage omnichanel dialogues with points.

• Remove UCC The steps to remove a UCC.

• Scheduling Algorithms Learn more about the scheduling algorithms for the Core

• Speech Engines Learn more about the speech engines for the Core

• Statistics Plugin Learn more about the statistics plugin for the Core

• Tips and Trick PowerShell Useful PowerShell commands.