Core User Guide
UCC Config
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Endpoints can be used to define side insteps for The Session Initiation Protocol, or SIP, is a protocol for multimedia communication (audio, video and data communication). SIP is also used for Voice over IP (VoIP). SIP has interactions with other Internet protocols such as HTTP and SMTP. addresses at any point in the Interactive Voice Response, or IVR, is a telephone application to take orders via telephone keypad or voice through a computer. By choosing menu options the caller receives information, without the intervention of a human operator, or will be forwarded to the appropriate Agent. or redirect this Call to another SIP address immediately.
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Plugin Attributes are used configure attributes fields and behavior.
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Plugin Settings are used by the settings for configuration.
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Plugin Flow Settings are for specific plugins. This enables you to configure the flow of the plugin.