Core User Guide

UCC General

• UCC General Settings

  The UCC settings are used for configuring a single UCC.

• Business Hours

  Business hours are the configurable times, which set the availability of the UCC.

• Holidays

  A holiday is a selected period when the UCC is closed. In this case, the Business hours will be overruled.

• Timerjobs

  Timer Jobs can be used to change the configuration of AnywhereNow on set points of time.
  (This functionality is not available in Dialogue Cloud)