AnywhereNow has the following products available.
Interceptor
The Interceptor The Interceptor is a service installed on AnywhereNow. It monitors all calls during set-up on endpoints of active Agents. By intercepting that call set-up and redirecting it to an UCC it lets you manage the direct inbound and outbound dialogues of the contact center agents. lets you manage the Direct Inbound and Outbound dialogues of the Agents.