Reception Attendant for Skype for Business

The Reception Attendant for Skype for Business improves the Call Management of the Reception.

WebAgent

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for web.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for Bullhorn.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for Dynamics 365 CIF.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce CTI.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce Classic.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SAP C4C.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for ServiceNow Client.

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for the Microsoft Teams Client.

The Inflight Wallboard visualizes the state of a UCC.

Extend the Microsoft Teams and Skype for Business client with AnywhereNow information, like Agent info, Dialogue info and Statistics.

The web based version of the Wallboard.